Terms and Conditions 2016-12-06T20:36:29+00:00

General trading conditions (AGB)

1. Scope

2. Contracting parties

3. Offer and conclusion of contract

4. Prices and shipping costs

5. Terms of delivery

6. Payment

7. Reservation of property rights

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General trading conditions (AGB)
The following terms and conditions also describe legal information about your rights concerning distance selling contracts and e-commerce.

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1. Scope

These general trading conditions (AGB) are valid for application to all products of Clemens Lode Verlag e.K. made available to consumers (§ 13 BGB). “Consumer” means any natural person who enters into a transaction for a purpose that is neither connected to his or her commercial activity nor his or her self-employment activity.

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2. Contracting parties

The purchase contract is made with: Clemens Lode Verlag e.K., Königsallee 106, 40215 Düsseldorf, Germany, owner: Clemens Lode, Amtsgericht Düsseldorf HRA 22632. You can contact our customer service for questions about your order, possible complaints or suggestions using the support website.

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3. Conclusion of contract

3.1 Our specifications about the products in pamphlets and in the online shop are subject to change: they do not represent a legally binding proposal, but rather a request for the issuance of an order (errors and omissions excepted).

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3.2 You make a binding order of the listed items on the order page when you send the order form to us by pressing the button “Finalize Purchase.” When the order form provided on our website is successfully sent to us, you are making a binding proposal. The purchase contract comes into being when we accept your order with an order confirmation by email immediately after receiving the order.

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4. Prices and shipping costs

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4.1 For the items on the product pages VAT will not be applied due to small business owner state according § 19 UStG. The prices include all the price elements excluding the separately noted shipping costs.

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4.2 In addition to the noted prices, we charge 3 EUR per item for shipping and handling. The shipping costs are displayed again on the product pages, in the shopping cart and the order page.

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5. Terms of delivery

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5.1 Depending on the order size and country of destination, the shipment is executed exclusively by DHL or Deutsche Post

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5.2 The delivery time within Germany is up to three days. For destinations abroad, this can take longer depending on the country. We refer to possible varying delivery times in the respective order confirmation or product pages.

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5.3 Not yet released items will be shipped after the release date.

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6. Payment

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6.1 Payment may be made by cash in advance, PayPal, or Amazon Payment.

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6.2 When the advance payment is chosen, we inform our bank account in the order confirmation and deliver the goods after payment has been received.

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6.3 Right of termination takes effect if your counterclaims have been legally established as final and absolute or if they are beyond dispute or if they have been accepted in writing on our part.

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6.4 Right of retention only exists as long as the claims result from the identical contractual relationship.

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7. Reservation of property rights

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The delivered goods stay our property until they are completely paid.

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Further informations about the order process

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If you find the product you requested you can add the product to your shopping cart by clicking the button “Add to cart” without obligation. You can always see the content of your basket without obligation by clicking on the basket icon on the upper right or in the menu in Books / Shopping cart. You can remove any item from the cart at any time by clicking the cross icon (“Empty cart”). If you want to buy the items in your shopping cart, click on the button “Checkout.” Then please enter your credentials. The required fields are marked with a star “*.” Registration is not required; you can select a temporary guest account, the data entered into which will be deleted after the order is finalized. Your data is encrypted when transmitted. After entering your data and selecting the payment method, you can get to the order page by clicking the “Checkout” button. There, you can check your data entries again and correct them if necessary. By clicking “Finalize Purchase,” you are completing the order process. The process can be canceled at any time before clicking “Finalize Purchase” by closing your browser window.

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Text of the contract

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The text of the contract is saved in the internal system. You can access the general trading conditions (AGB) at any time on our about page. An electronic copy of the bill and the terms and conditions are sent with the email and invoice to the user. If you have decided to create a guest account while creating an order, your order details will not be accessible over the Internet. If you delete your user account, all order details will be deleted as well and only backup copies for tax-related reasons will be kept in the archive.