Thank you for your interest in our website. The protection of your privacy is very important to us. Here, we will inform you extensively on how we use your data.
Collection, processing and use of personal data
The use of our website is usually possible without providing personal information. Insofar as personal data are collected on our site (e.g., name, address or e-mail address), then this will be on a voluntary basis to the extent possible. These data (e.g., browser, operating system, etc.) are evaluated solely to improve our product range and allow no conclusion to be drawn with regard to your person. Personal data are collected only if you volunteer these, for example, when entering into a contract, when approaching us with a contact request, or when registering for personalized services (e.g., our newsletter). We use the data that you provide exclusively for the purpose of fulfilling and processing your order. Once the contract has been completely processed and the purchase price fully paid, your data will be blocked against further use and deleted once the fiscal and commercial provisions have expired, unless you have expressly consented to the further use of your data. When registering for the newsletter your name and e-mail address are used for internal purposes with your consent, until such time as you unsubscribe from the newsletter, which you are free to do at any time.
To enable you to order from our online shop, a so-called session cookie is activated when retrieving certain pages. This is a small text file, which is automatically deleted from your computer at the end of the browser session. This file serves solely to allow certain applications to be used, e.g., our shopping basket system. Other cookies remain on your computer and enable us to recognize your computer during your next visit (so-called permanent cookies). These cookies are for faster login to the portal and are optional. Our partner companies are not allowed to collect, process or use personal data by means of cookies via our website.
Transfer of personal data
A transfer of your data is made to the shipping company responsible for transport, to the extent necessary for the delivery of goods purchased via this website. For the processing of payments we must pass on the relevant data to the authorized banking institution. No personal data will be forwarded to any third parties without your express consent except when necessary in the execution of the contract, as to the payment processing with the responsible institution as well as contact by email if you have subscribed to the newsletter. Your survey results will be used only for calculating the average of all survey results and will not be connected with your personal data. Individual feedback will be used only internally to improve our services.
We draw your attention to the fact that data transmission over the Internet (e.g., when communicating by e-mail) may involve gaps in security. It is impossible to safeguard completely against unauthorized access by third parties. Using anonymized data, best-of-breed software tools and encryption, we have done what is possible to protect your data from third parties. Passwords are encrypted and cannot be read even by the operator of this site.
Right to information
In accordance with the German Federal Data Protection Act, you have a right to be provided with information free of charge relating to your stored data and, where applicable, a right to have this data corrected, blocked or erased
The use of the contact details, published in the framework of the index obligations, by third parties for the transmission of unsolicited advertisements and information material is herewith expressly prohibited. The operators of these web pages shall retain the right to undertake legal steps if we are sent unsolicited advertisements, for example, in the form of spam emails.
Contact person for privacy issues
For questions regarding the collection, processing or use of personal information, the disclosure, correction, blocking or deletion of data, and revocation of consents granted, you should contact: Clemens Lode Verlag e.K., Königsallee 106, 40215 Düsseldorf, Germany, or directly via the contact form.